Dear student,

Thank you for your patience as we have worked through how best to handle parking permit fees after having to quickly curtail and limit campus access to the Duke campus in March.

You paid your parking permit fees through the Bursar’s Office at the beginning of the year. Due to the suspension of on-site classes after spring break, you will receive a credit on your Bursar’s account for fall 2020 covering parking permit fees from mid-March through mid-August 2020.

If you are a graduating student, you will receive a refund equal to the amount of parking permit credit. The easiest way for Duke to provide you with a refund is through direct deposit, which allows for an electronic deposit to a US-based bank account that you specify. If you have not already provided a bank account, please follow the instructions below:

  1. Log on to the DukeHub
  2. Click on the “Forms & Requests” tab
  3. Add or manage your direct deposit information

For those students without a bank account, a refund check will be mailed to your home address as shown on DukeHub. Please check this information to make sure it is up-to-date.

Thank you for your patience during this period of unexpected change. If you have any questions related to the parking permit fee credit, please contact Parking & Transportation Services at or 919-684-PARK (7275).