Due to precautionary measures related to COVID-19, Duke University has temporarily suspended on-campus classes and is postponing all events with an expected attendance of more than 50 people taking place both on- and off-campus between now and April 20.
Sadly, we must cancel all Duke Performances presentations, both on- and off-campus, up until
April 20 May 7, 2020 [UPDATED 3/13/2020]. We wish these changes weren’t necessary, but under the circumstances an aggressive course of action is justified to protect public and community health.
In particular, we are postponing our presentations of American Ballet Theatre scheduled Thursday, March 26 through Sunday, March 29. We plan to reschedule this engagement to a future date and will be in touch once our plans are confirmed.
We will also do our best to present in the future the other artists impacted by these cancellations.
The Duke University Box Office will issue refunds to patrons holding tickets for presentations from now through April 20. Tickets purchased with a credit card will be refunded to the card of purchase. If card of purchase is expired, refund will be issued via check. Tickets purchased via check or cash payment will receive a check reimbursement sent to the address on record. All refunds are expected to be completed within 8 weeks. We are doing everything we can to expedite refunds and appreciate your patience.
For our ABT presentations, most affected ticket buyers who purchased using a credit card should see a credit appear on the charge card account used for purchase within the next 2-3 weeks. This automatic refund includes those that purchased tickets online or by phone with DPAC or Ticketmaster, or in person using a credit card at The Blue Cross Blue Shield of North Carolina Ticket Center at DPAC. If you purchased with cash, please return to the Ticket Center to obtain a refund. For more information, please email DPAC at firstname.lastname@example.org.
For our co-presentation of Zakir Hussain with the Carolina Theatre of Durham on Thursday, April 16, patrons who purchased tickets with a credit card will have those purchases refunded automatically. Patrons who purchased tickets with cash will be able to get a refund by returning their tickets to the Carolina Theatre of Durham Box Office (10AM-6PM Mon-Fri). The Duke University Box Office will issue refunds to all Duke student patrons for Zakir Hussain.
We thank you for your support of Duke Performances and hope you will attend our presentations later in the spring should conditions change.
Until then we wish good health for you and your loved ones as we endure this unprecedented challenge.
With best wishes,
Vice Provost for the Arts
Find this message online at: https://dukeperformances.duke.edu/covid19/